All UK orders may be returned or exchanged online — for any reason. Online customer returns can be refunded to your card or for store credit.
All gift returns receive store credit.
To initiate an online return or exchange, please contact the Storks at firstname.lastname@example.org. They will provide a prepaid return label for your items. You have 14 calendar days from the day you receive the return label (via email) to send your items back. We will initiate a refund once we receive your return package.
If the return is received within 30 days of purchase, we'll refund to whatever payment method you used. Returns that arrive after 30 days but before 90 days will be refunded to store credit, or are eligible for an exchange.
*Free return shipping is for UK only